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Chatbot Book

Reading guides for conversational AI

  • Home
  • How to Choose a Chatbot Book o
  • Conversation Design Basics for
  • A Short History of Chatbots, F
  • Rule-Based and AI Chatbots Com
  • Testing and Measuring a Chatbo

Category: Conversation Design

October 24, 2026Conversation Design

Dialogue Acts Explained: Greeting, Request and Confirmation

Dialogue acts label what each utterance does, such as greeting, requesting or confirming. See how the idea grew from speech acts and how designers use it.

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