How to Test a Chatbot: Test Cases, Scoring and Release Checks
A hands-on method for chatbot testing: build a test matrix, write cases for happy paths, failures and attacks, score the results and set release gates.
Month: October 2026
Dialogue Acts Explained: Greeting, Request and Confirmation
Dialogue acts label what each utterance does, such as greeting, requesting or confirming. See how the idea grew from speech acts and how designers use it.
What Is Natural Language Processing? A Beginner’s Overview
A beginner’s overview of natural language processing: what NLP is, core steps like tokenisation, how modern models work and where it goes wrong.
What Is a Chatbot? Types, Uses and How They Work
What is a chatbot? A plain definition, the main types from scripted bots to language-model assistants, how they work inside and where they are used.